According to PwC’s global CEO survey, 81% of banking CEOs are concerned about the speed of technology change, more than any other sector . Enhancing User Experience in Financial Services: 10.4018/ijesma.2014040102: The domain of User Experience (UX) involves studying, designing for and evaluating the experiences that people have through the use of a system. REGISTER HERE. Banks often lumber in the middle of the pack. By Alex Kreger, CEO of UX Design Agency User experience: Banks will fill a gap in the user experience that could potentially see a shift in the way users track, monitor, and spend their money. The company’s changes included an upgrade to 100GB in its data center infrastructure, as well as investments in virtualization and cloud infrastructure. 10 User Experience (UX) Design Trends for Banking in 2017 Subscribe Now Get The Financial Brand Newsletter for FREE - Sign Up Now Building positive user experiences in banking is about creating financial services that match users’ needs with banking capabilities that are easy and pleasant to use. This certainly was the case with a recent financial services company that was engaged in a digital transformation project with the business goal of improving user experience. 7) Concierge Service. 29 October 2019 4pm Hong Kong Hong Kong In this webinar, experts from the Ipsos UX team - the largest of its kind in the world - will share real Financial Services examples to demonstrate how to design seamless integration of features and functions across your products and services. Banking and financial sectors are making use of the latest techniques to provide a personalized experience for their customers. 4 Critical Focus Areas. User Experience (UX) - For Financial Services. Of course, the interface of popular financial services can become a powerful source of inspiration and a good starting point. During a recent business trip, I had the opportunity to finally see Adam McKay's wonderful portrayal of the horror that was the 2008 financial crisis - "The Big Short." User experience (UX) is one of the major aspects that decides the success or failure of a business.UX means that how a user feels while interacting with a piece of software, application or website. This can save some time at the start, but the user interface design is only a part of the user experience design. The cross industry relativism and expectation is impacting the financial services industry as well. How Millennials are reshaping the user experience of financial services. 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